Privacy Policy

1. About This Policy

Dallah Al Barakah Leasing & Rentals ("Dallah", "we", "us") is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you use our website at dallahrentacar.com or contact us regarding our services.

2. Data We Collect

We may collect the following personal data:

• Contact information: Name, email address, phone number, and organisation name when you contact us via our contact form, phone, or email.
• Rental information: Vehicle preferences, rental duration, and operational requirements when you enquire about our services.
• Technical data: Standard web server logs including your IP address and browser type when you visit our website.

3. How We Use Your Data

We use your data to:

• Respond to your enquiries about our rental and leasing services
• Arrange and manage rental agreements
• Provide insurance documentation and procurement paperwork
• Comply with legal obligations
• Improve our website and services

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data on the following legal bases:

• Contract: When processing is necessary to fulfil a rental agreement or respond to a pre-contractual enquiry.
• Legitimate interests: For improving our services and managing our business operations.
• Legal obligation: When required by applicable law.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Contact form submissions are retained for up to 3 years. Rental records are retained for 7 years for accounting and legal compliance purposes.

6. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to processing of your data
• Request restriction of processing

To exercise these rights, contact us at info@dallahrentacar.com.

7. Cookies

Our website uses essential cookies necessary for the site to function. We do not use tracking or advertising cookies. By using our website, you consent to essential cookie use.

8. Contact Us

For privacy-related questions or to exercise your rights, contact: